Quick Overview

The Customer Service for Property Portals Test evaluates candidates’ communication, problem-solving, and technical skills. It ensures they can assist clients with inquiries, resolve technical issues, and provide an excellent user experience.

Test Snapshot

Questions: 20

Level: Entry-level to Mid-level

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What We Assess

Customer Interaction and Problem-Solving
Portal Navigation and Support
Conflict Resolution and Client Retention
Technical Support and Issue Resolution

How We Stand Apart

AI-Driven Insights

Gain in-depth insights into each candidate’s strengths and areas for improvement.

Customizable Assessments

Tailor the test to focus on the skills most relevant to your organization.

Real-Time Reporting

Get detailed test results immediately to expedite your hiring decisions.

Who Should Take the Customer Service for Property Portals Test?

  • Property Portal Customer Support Agent
  • Online Support Specialist (Real Estate)
  • Portal Technical Support Executive
  • Client Retention Specialist
  • Real Estate Help Desk Assistant
  • Property Listing Support Coordinator
  • Online Property Consultant
  • Real Estate Platform User Support Staff
  • Property Portal Complaint Resolution Agent
  • Digital Support Specialist (Property Portals)

Sample Customer Service for Property Portals Skills Question

What should you do if a client reports an error while uploading a property listing?

a) Ignore the issue and suggest they try again later

b) Guide them through the correct process, troubleshoot the issue, and escalate if necessary

c) Advise them to use another platform without investigating the problem

(Correct answer: b)

Frequently Asked Questions (FAQs)

Which skills are most essential in a customer service for property portals role?

Problem-solving, communication, and technical support.

Can I customize the test?

Yes! Customize the test to emphasize specific platform functions or client interactions.

How do I review the test results?

Skillrobo provides instant, detailed reports through its dashboard for easy evaluation.

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