Quick Overview

The IT Support Specialist Test evaluates candidates’ skills in troubleshooting and providing technical support for hardware and software issues. It ensures candidates have the necessary technical expertise to help users solve IT-related problems efficiently.

Test Snapshot

Questions: 20

Level: Entry to Mid-level Professionals

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What We Assess

Troubleshooting
Hardware and Software Support
Network Connectivity
Customer Service Skills

How We Stand Apart

AI-Driven Insights

Gain in-depth insights into each candidate’s strengths and areas for improvement.

Customizable Assessments

Tailor the test to focus on the skills most relevant to your organization.

Real-Time Reporting

Get detailed test results immediately to expedite your hiring decisions.

Who Should Take the IT Support Specialist Test?

  • IT Support Specialist
  • Help Desk Technician
  • Technical Support Engineer
  • Desktop Support Technician
  • Network Support Specialist
  • Systems Support Analyst
  • IT Technician
  • IT Administrator
  • Customer Support Engineer
  • IT Help Desk Coordinator

Sample IT Support Specialist Skills Question

Which of the following is the first step in troubleshooting a computer that won’t start?

a) Check the power supply

b) Reinstall the operating system

c) Replace the hard drive

(Correct answer: a)

Frequently Asked Questions (FAQs)

Which skills are most essential in an IT Support Specialist role?

Troubleshooting, hardware and software support, network connectivity, and customer service.

Can I customize the test?

Yes! You can tailor the test to focus on specific skills like network troubleshooting or customer service.

How do I review the test results?

Test results are instantly available, with detailed reports through Skillrobo’s dashboard for easy candidate comparison.

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