Receptionist Skills Assessment Test
The receptionist skills assessment test from SkillRobo enables the hiring team to make informed hiring decisions through a comprehensive skill assessment that covers job-related skills, computer skills, business etiquette, and general aptitude.
Receptionists Job Roles & Responsibilities
The role of a receptionist is a customer facing one that involves daily interaction with customers and employees.
Receptionists contribute towards smooth operations at the office by maintaining appointment calendars, sorting mails, and planning travel arrangements.
Nature of work:
actively interacting with clients and employees, greeting and assisting visitors, maintaining appointments and travel arrangements.
Scope of work:
handling clients, customers, delivery staff, and other public service members, and planning travel arrangements for leadership.
Work hours:
the work hours of receptionists span the working hours of the organization. Sometimes they work on weekends as well.
Industries:
receptionists are required in industries like corporate offices, educational institutes, healthcare, and hospitality.
Educational qualification:
to work as a receptionist a high school diploma would suffice. Certification in Office Management is a plus for this role.
Training:
on-the-job training for receptionists enables them to develop good communication, time-management, and organizational skills.
About the Receptionist Skills Assessment Test
The receptionist assessment test from SkillRobo has been designed to evaluate prospective hires for performing the role effectively and efficiently. role of back office executive or office clerk. Pre-employment tests for receptionists include key assessment sections that focus on specific skills required for that role. In addition to job-related evaluations, the front desk agent skill assessment evaluates soft skills like verbal reasoning, courtesy, business etiquette, and basic computer skills. Useful insights about candidate performance can be derived from the reports and analytics provided by the receptionist skills assessment test.
Duration: 15 minutes
No. of questions: 20
Format: Multiple Choice Questions
Scope of the Receptionist Assessment Test
| Business Etiquette | Verbal Reasoning | Courtesy | MS Excel |
|---|---|---|---|
| SkillRobo evaluates the business etiquette levels of prospective hires | Pre-employment tests for receptionists from SkillRobo evaluates verbal reasoning ability which is required for the role of a receptionist | The ability of the candidate to courteously handle customers and employees is a must for receptionists | Receptionists need to be competent in MS Excel to carry out work related operations |
How SkillRobo Helps you to Hire the Best Talent?
The receptionist skills assessment test from SkillRobo is a useful hiring tool to screen efficient and competent receptionists.
The test evaluates key skills like verbal reasoning, business etiquette, courtesy, and behavioural traits.
Key differentiators:
Easy test administration –
administering the test to candidates can be easily done by sharing the email link. To take up the test the candidate simply needs to click on the link.
Customization –
the tests in SkillRobo can be completely customized by the hiring team according to the role requirements.
Instant reports and analytics –
the hiring team derives section wise reports and analytics on candidate performance instantly from SkillRobo.
Complete evaluation –
SkillRobo test library enables evaluation of all the skills necessary to perform the role of back office executive efficiently.